Contact Us

Frequently Asked Questions & Eligability

How long might it take for someone to be in contact? 

We are a small team here at endED, we will do our very best to get in touch within seven days. 

Do I need a referral to access your service? 

You do not need a GP referral or a formal diagnosis to access endED’s programs. However, we ask that you are engaging regularly with your GP to ensure your wellbeing and safety is supported whilst engaging with us.  

Are their age requirements to access your programs? 

Core Programs: for our core programs you need to be 18yrs+ 

Care Navigator: 14yrs+ for those under 18yrs, you will need to be accompanied by a parent/carer/guardian when connecting with our Care Navigator. 

Am I able to reach out on behalf of my loved one/child/partner? 

Yes! However, if you are reaching out on behalf of someone over the age of 18, we are unable to discuss their details with you. We encourage them to contact us directly. This approach fosters a sense of agency and highlights their readiness to engage with our support options.  

As a carer, am I able to reach out on behalf of myself? 

Yes! Please reach out if you are exploring support options for yourself. 

Do I need to be located in Queensland to access your service? 

Yes, you do need to be a QLD resident [living in QLD for minimum 6 months and can provide a QLD residential address] to explore support options through endED.

Wanting to share feedback?

We would love to hear from you – all compliments, complaints & suggestions are welcome. 

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If you do not hear from us in the indicated time-frame or the form below is not working, please reach out to us directly at enquiries@ended.org.au or contact us directly on 0474 577 863

***If you are in need of immediate support, please scroll down to the support lines and links.