Contact Us

Frequently Asked Questions & Eligability

How long might it take for someone to be in contact? 

We are a small team here at endED, we will do our very best to get in touch within seven days. 

Do I need a referral to access your service? 

You do not need a GP referral to access endED’s programs. However, we ask that you are engaging regularly with your GP to ensure your wellbeing and safety is supported whilst engaging with us.  

Are their age requirements to access your programs? 

Core Programs: for our core programs you need to be 18yrs+ 

Care Navigator: 14yrs+ for those under 18yrs, you will need to be accompanied by a parent/carer/guardian when connecting with our Care Navigator. 

Support after hospital discharge for Individuals

If you’re currently in hospital, we want to acknowledge the steps you’re taking to support your recovery. As you prepare for discharge, we encourage you to explore the support options provided as part of your discharge plan and connect with your GP for ongoing care following discharge.

GP Support

We kindly ask that you reach out to endED after your discharge, as this allows us to best support you in moving forward with your recovery. If you need help finding a GP, our Care Navigator is here to assist you. You’re not alone in this journey, and we’re here to support you in finding the right next steps and supports when you’re ready. 

Support for You & Your Treating Team around Inpatient Discharge Planning 

If helpful, our Care Navigator may provide information to you and your current treating team on endED services and eligibility criteria so this can be considered during the discharge planning with you. Please direct the treating team to endEDs website 'Contact Us' page or phone the number provided below for clinicians/service.

Am I able to reach out on behalf of my loved one/child/partner? 

Yes! However, if you are reaching out on behalf of someone over the age of 18yrs, we are unable to discuss their details with you. We encourage them to contact us directly. This approach fosters a sense of agency and highlights their readiness to engage with our support options.  

As a carer, am I able to reach out on behalf of myself? 

Yes! Please reach out if you are exploring support options for yourself. 

Do I need to be located in Queensland to access your service? 

Yes, you do need to be a QLD resident [living in QLD for minimum 6 months and can provide a QLD residential address] to explore support options through endED.

Wanting to share feedback?

We would love to hear from you – all compliments, complaints & suggestions are welcome. 

The contact us form doesn't appear to be working 

If you do not hear from us in the indicated time-frame or the form below is not working, please reach out to us directly at enquiries@ended.org.au or contact us directly on 0474 577 863

***If you are in need of immediate support, please scroll down to the support lines and links.